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User Sense

Platform

Use our platform to conduct your own research.

Costs per session (pay as you go)

1 to 100 sessions

€ 10

100+ sessions

€ 4

Audio, screen and face recording (add-on)

€ 15

Supported research methods

User testing

Interviews

Online surveys

Preference testing

Card sorting

Tree testing

Recruitment

We recruit the right participants for your study, remote or on-site, across Europe.

Overview

Rates starting from € 3 per participant

Within 3 - 10 working days

Access to 100,000+ participants

Included

Usage of User Sense platform

Participant screening

Scheduling and reminders

No charge for no-shows

Incentive handling

Dedicated point of contact

Research

We run your study end to end, or just the parts you need. Across all of Europe.

Overview

Rates starting from € 1500 per study

Results within 2 - 4 weeks

Quantitative and qualitative methods

Choose what you need

Research design and setup

Participant management

Local moderators

Research facilities

Analysis and reporting

Translations and transcripts

Frequently asked questions

Below you find the answers to the most frequently asked questions. Is your question not listed below? Then contact us directly

Yes. We adhere to all privacy regulations in Europe, which means we store data in Europe. For specific questions with regards to GDPR, please do not hesitate to contact us

We have implemented a wide range of quality control measures to guarantee tester quality. We manually check all unmoderated sessions. For moderated sessions or interviews, customers can reach out to us within 24 hours to flag any issues. 

We use a wide range of channels - ranging from offline advertising to online campaigns - to make sure that we build up a tester database that is representative of the population. In addition to this, we have translated and localized tester sign up processes so that all testers can sign up in their local language. 

Yes, we have multiple bulk packages available in which a discount is included. 

We operate in all European countries. We have the strongest presence in the Netherlands, Belgium, Germany, France and Spain. However, our platform can be used in any country. We can facilitate recruitment and research services across Europe. 

Yes, we can take care of tester incentives. In addition to providing advice on the incentive itself, we can process tester payments within two business days after completion of the session. 

Yes, you can invite self-recruited testers for interviews or user tests via our platform.

Yes, we welcome all Europe-based agencies. In addition to an agency account, agencies can also avail of our Agency Network. Please book a demo with us for more information.